In recent months due to an increase in the number of applications and reduced staffing we have not met our initial plan (IP) review targets for some projects. For projects with a two week IP target our goal is 80 percent completed within ten work days. In August only 71 percent of projects had a complete IP within ten work days; however, 98 percent of the projects had a complete IP within 11 to 15 days.
For larger more complex projects we have a goal of 80 percent complete IP within eight weeks. In August 79 percent of projects completed IP within eight weeks and 97 percent were complete within nine weeks.
We expect our performance in September to be similar with most projects that do not meet target being no more than one week past the target date.
DPD is committed to providing good customer service to its applicants. The permit turnaround data is updated monthly online and can be viewed at www.seattle.gov/dpd/resourcecenter (go to “Turnaround/Approval Times 2011“).
|Type of Permit||Goal||Aug. 2011 Performance|
|Simple Building IP*||80% in 48 Hours||95.1%|
|Medium Construction IP||80% in 2 Weeks||71.0%|
|Complex Construction IP||80% in 8 Weeks||78.8%|
|Construction Issuance||90% in 120 Days||95.7%|
|Master Use Permit Decisions||80% in 120 Days||71.9%|
*IP: Initial Plan Review by DPD staff