SDCI recently hosted several in-person and Skype trainings to help our customers get the most out of the Seattle Services Portal when submitting a permit application. We assisted over 200 customers in 6 separate sessions. Overall, customers found the trainings to be helpful and felt that they’d be able to submit permit applications more easily.
- Managing your account, including creating collections and adding contacts
- Creating a record
- Understanding project status
- Uploading documents
- Paying fees
- Scheduling appointments
- The Seattle Services Portal help center
If you couldn’t attend one of the training sessions, you might find the videos of the training to be helpful.