Changes are coming to the Street Use division of the Seattle Department of Transportation (SDOT)! On June 10, 2019, SDOT is making updates to the way they issue permits and calculate fees for Street Use. Since many SDCI permit-holders also require Street Use permits, we want to make sure that you’re familiar with the changes and what you can expect when they take place in early June.
Message from SDCI’s Director
The recent launch of our new permitting, complaint, and inspection software did not meet our expectations for effectiveness and service. Customers were initially unable to access or use the system and had trouble contacting us for help. We took immediate steps to correct these issues, working with our partners in Seattle Information Technology (Seattle IT) to stabilize the system and add resources to the response teams. We continue to identify and correct other issues. Still, we know that this rocky roll-out had a negative impact on our customers and the public and I am very sorry about that. We’re working hard to make this right.
New Permit System Launched on April 30
SDCI launched new permitting software on April 30, 2018! All permitting, licensing, inspections, and complaint functions are now available in the new system.
New Permit System Launches on April 30
SDCI will launch new permitting software on April 30, 2018. All permitting, licensing, inspections, and complaints functions will be available in the new system as of that date. Some preliminary application activities will be affected prior to that date as we prepare to move data to the new system. We will temporarily stop accepting inspection request services on Friday, April 27 at 12:00 p.m. We expect to begin accepting inspection requests in the new system at 10:00 a.m. on Monday April 30. The deadline to request inspections to be conducted on Monday, April 30 is Friday, April 27 at 12:00 p.m. Pre-application submittals, exemption requests (ECA or Shoreline), grading season extensions, permit renewals and permit revisions must be submitted prior to 4:00 p.m. on Thursday, April 26.
Reminder: Get Ready for a New Permit System
SDCI will launch new permitting software in early 2018. All permitting, licensing, inspections, and complaints functions will be available in the new system. Our new system will affect applicants, interested members of the public, city employees who interacts with our system, and anybody who uses SDCI data. We have several articles in our Help Center that will help you navigate the new system to apply for permits, schedule inspections, search for information, and more.
New Permitting System Update
SDCI started a soft-launch of the new permitting system over Memorial Day weekend. The Rental Registration and Inspection Ordinance (RRIO) has now been converted to the new system. SDCI staff is working through end-to-end simulations of the permitting functions of the new system. The simulations give the team information to determine what type of projects will be chosen to do a limited pilot. We anticipate inviting a group of customers to use the system for new projects later this summer.