It has now been one month since we implemented our new permit, inspection, and complaint system, the Seattle Services Portal (also known as Accela). We acknowledge that these initial weeks have brought many challenges, but the system is working. Since implementation, we have issued 231 construction permits (all types), 1,463 electrical over-the-counter permits, and 60 mechanical permits.
We’re Updating Our Permitting System in Early 2017
We’re replacing our current permitting system, Hansen, with new software called Accela by early 2017. It will be easier to use than the permit portal we have now! We’ll keep you updated on all of the upcoming changes and information that you’ll need to know.
Want to Participate in a Usability Study for Our New Seattle Services Portal?
We’re looking for volunteers to test our new our new permitting software that will replace our current Permitting Portal online.