We’ve come a long way since our permitting software went live in April. We’ve gotten a lot of feedback from customers on how to improve the new system. Here are the highlights of the customer suggested improvements we’ve made so far.
SDCI began a soft launch of the new permitting system over Memorial Day weekend. The initial release to the public included the updated RRIO system. After a few weeks of internal use, we will begin inviting groups of customers to use the system for new projects. Existing systems will stay in place during the transition.
We’re replacing our current permitting system, Hansen, with new software called Accela by early 2017. It will be easier to use than the permit portal we have now! We’ll keep you updated on all of the upcoming changes and information that you’ll need to know.