It has now been one month since we implemented our new permit, inspection, and complaint system, the Seattle Services Portal (also known as Accela). We acknowledge that these initial weeks have brought many challenges, but the system is working. Since implementation, we have issued 231 construction permits (all types), 1,463 electrical over-the-counter permits, and 60 mechanical permits.
Almost 90 percent of DPD’s permit applications are now submitted, reviewed, and approved online using the DPD Project Portal. When DPD approves the plans and issues a permit electronically, the applicant is responsible for downloading these documents from their DPD Project Portal account and printing them to they are on site for the contractor and inspectors. It is important that the plans be bound as a complete set, with the approved Cover Sheet as the first page.
This November, DPD is rolling out the Project Portal, a new set of online tools for permit applicants.