Beginning August 17, 2020, the Seattle Public Utilities Development Services Office (DSO) walk-in center on the 27th floor of the Seattle Municipal Tower will be permanently closed to the public. After that date, the DSO will meet with customers by appointment only.
While the Seattle Municipal Tower remains closed to the public, DSO staff are available by phone, email, and video conferencing. To schedule a virtual meeting, email SPU_DSO@seattle.gov or call (206) 684-3333. If your project has been assigned to a DSO staff member, please contact them directly to schedule an appointment. You can look up their contact information in the City of Seattle Staff Directory.
Once the Seattle Municipal Tower reopens to the public, DSO staff will be available for in-person appointments as well as virtual meetings. Scheduling by appointment will save you time by ensuring staff are prepared and better able to answer your questions. Appointments will be made within two-business days of the request.