SDCI Launches Zendesk for Tenant Relocation Assistance Holds
We launched Zendesk for developers and owners needing assistance with tenant relocation (TRAO) holds on their permits. Zendesk offers a new way for customers to ask us questions about TRAO holds on their permits as well as those wanting to begin the TRAO process. Zendesk replaced the complaint line and the Seattle Services Portal for new requests from owners and developers. If you have a pending TRAO request submitted through either the complaint line or the Seattle Servies Portal, please do not submit a another request through Zendesk.