We launched Zendesk for developers and owners needing assistance with tenant relocation (TRAO) holds on their permits. Zendesk offers a new way for customers to ask us questions about TRAO holds on their permits as well as those wanting to begin the TRAO process. Zendesk replaced the complaint line and the Seattle Services Portal for new requests from owners and developers. If you have a pending TRAO request submitted through either the complaint line or the Seattle Servies Portal, please do not submit a another request through Zendesk.
Several recent changes to Seattle laws impact residential properties that require a Tenant Relocation License. The Right of First Refusal, SMC 7.24.030.J, requires owners to offer a lease renewal to existing tenants when their term lease is expiring unless there is just cause. To obtain just cause for development activity, you must obtain a Tenant Relocation License. Therefore, all properties that are tenant-occupied at the time of the permit application need to go through the Tenant Relocation Assistance Ordinance (TRAO) process regardless of whether the tenants have a term lease or are month-to-month. We highly recommend that you submit a service request for TRAO when you receive the notification that your project may require a license. If you wait until the end of the permitting process, your permits may be significantly delayed. You can submit a service request by calling (206) 615-0808.
DPD released an updated Tip and a Director’s Rule.