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Posts tagged with Seattle Services Portal Archives - Building Connections

Seattle Services Portal Outage Thursday, July 11, to Monday, July 15

The City of Seattle is upgrading the Seattle Services Portal to a cloud-based platform to improve its reliability and performance. This upgrade will also ensure that our system is always the most current version. As a result, we can bring enhancements and fixes to our customers more quickly. To complete… [ Keep reading ]

New Way to Pay Fees in Seattle Services Portal

We’re introducing a more direct way to pay for fees in the Seattle Services Portal!

My Records Improvements Make It Easier to Manage Your Projects

The Seattle Services Portal improvements team has been working on a variety of feature updates to make it easier to use the Seattle Services Portal. On June 10, they will release an update that includes improvements to the My Records page that will make it easier to see all your records in one place, and easier to filter and sort your records to find what you need.

Street Use Completing Migration to Seattle Services Portal in November 2020

Following last year’s successful migration of its Public Space Management permits to the Seattle Services Portal (SSP), the Street Use Division of the Seattle Department of Transportation will complete its transition to the SSP on November 9, 2020. To better integrate with SDCI and other city departments, Street Use’s move from Hansen to the SSP will make permitting and inspections more consistent, predictable, and transparent for online applicants. 

SDCI Extends Closure of Customer Service Areas to June 30

SDCI would like to thank our customers for their continued flexibility and patience as we find new ways of providing service while reducing the risk of spreading the COVID-19 virus. On June 17, Mayor Jenny A. Durkan extended her Executive Order on the City of Seattle’s facility closures until June 30. This Executive Order follows King County’s application to be in Phase Two of the Governor’s Safe Start Washington plan. Phase Two allows some businesses and activities to resume under strict public health guidance, but continues to ban almost all gatherings and makes clear that residents and businesses should follow public health measures like social distancing, face coverings, and good hygiene.

Need a Permit? Apply Online.

In response to the COVID-19 pandemic, most City offices, including SDCI’s, are closed to in-person services. However, SDCI is still processing, reviewing, and issuing permits. Almost all permits can be applied for online through our Seattle Services Portal. We are also providing coaching and answering questions electronically. See our SDCI… [ Keep reading ]

SDCI Extends Closure of Customer Service Areas to May 31

This continued closure affects the Applicant Services Center, the Public Resource Center, and the 19th floor reception area. SDCI would like to thank our customers for their continued flexibility and patience as we find new ways of providing service while reducing the risk of spreading the COVID-19 virus. On May 2,… [ Keep reading ]

SDCI Extends Closure of Customer Service Areas to May 4

On April 6, Mayor Jenny A. Durkan issued an Executive Order to align the City of Seattle’s policies on facility closures and permit suspensions with Governor Inslee’s statewide ‘Stay Home, Stay Healthy’ order, which is now extended until at least May 4, 2020. The Governor’s order was first announced on March 23 and bans all gatherings, closes all non-essential businesses unless employees can work from home, and requires all Washingtonians to stay home unless they are engaging in an essential activity.

Reminder: Changes to Water Availability Certificate and Determination Request Process

Starting March 28, 2020, all applications for Water Availability Certificates (WACs) and Determination requests will be processed through the Seattle Services Portal. This update will streamline the Seattle Public Utilities’ (SPU’s) application process with SDCI and make SPU’s requirements and review status clearer and more transparent. WAC Requests: A WAC… [ Keep reading ]

March Seattle Services Portal Training – Skype Only

We are pleased to continue our monthly training sessions for the Seattle Services Portal. Our goal is to help Portal users understand more about the permits and licensing process via our online portal. We meet the third Tuesday of each month from 9:00 a.m. – 10:00 a.m. at 700 5th Avenue, Room 1928. Please join us in person or via Skype to have all your questions answered live. Our topic for March is The Rental Registration Process (RRIO).