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Posts tagged with customer service Archives - Page 2 of 4 - Building Connections

Seattle City Light Adopts New Standard for Solar Panel Inverters

March 1, 2024

Beginning this year, all proposed inverter-based Distributed Energy Resources (DER) must use inverters certified under Underwriters Laboratories (UL) 1741 Supplement B (Standard for Safety Inverters, Converters, Controllers and Interconnection System Equipment for Use with Distributed Energy Resources, Supplement B and labeled as UL1741-SB) and Institute of Electrical and Electronics Engineers (IEEE) 1547-2018 (Standard for Interconnection Interoperability of Distributed Energy Resources with Associated Electric Power Systems Interfaces).

Filed Under: Department UpdatesTagged With: ,

February Publication Updates

March 1, 2024

SDCI updated two Tips on MHA payments for developer contributions.

Filed Under: Document UpdatesTagged With:

Seattle Tree Service Providers: New Single Registration for SDCI and SDOT

February 28, 2024

Hiring tree service providers knowledgeable in the City’s regulations ensures that your provider knows and understands the City’s regulations and policies for proper tree care and protection. Tree service providers are required to be registered with the City to do certain tree work on private property (registry administered by the Seattle Department of Construction and Inspections (SDCI)) and in the public rights-of-way (registry administered by the Seattle Department of Transportation (SDOT)). These two departments previously managed separate application and monitoring processes for their respective tree service provider registries. We are happy to announce that the City of Seattle launched a single registration process for SDCI and SDOT Tree Service Providers on February 22, 2024. The new registration process helps create a more streamlined and efficient experience for tree service providers and a more automated and efficient process for staff.

Filed Under: Department UpdatesTagged With: ,

Coming Soon: Seattle Tree Service Providers May Submit a Single Application to Register with SDCI & SDOT

February 1, 2024

The City of Seattle is committed to protecting our urban canopy. Trees add value to your property and the surrounding community. Canopy cover is one important measure of the health of the urban forest. Urban trees provide numerous ecological, economic, and social benefits, including wildlife habitat, neighborhood livability, and improved public health outcomes. Hiring tree service providers knowledgeable in the City’s regulations ensures that your provider knows and understands the City’s regulations and policies for proper tree care. Tree service providers are required to be registered with the City to do certain tree work on private property (registry administered by SDCI) and in the public rights-of-way (registry administered by the Seattle Department of Transportation (SDOT)). These two departments currently manage separate application and monitoring processes for their respective tree service provider registries. In late February, the tree service provider registration application processes for SDCI and SDOT are being combined into a single application. This single application will help create a more streamlined and efficient experience for tree service providers and a more automated and efficient process for City staff.

Filed Under: Department UpdatesTagged With: ,

Reminder: SDCI Opens Information Desk

February 1, 2024

SDCI is pleased to announce it has opened an information desk on the 4th floor of the Seattle Municipal Tower at 700 5th Avenue. The fastest way to get help is still through our Virtual Application Services Center (ASC). The information desk serves customers who need technical or language assistance to use the Virtual ASC. The SDCI information desk is staffed by a single person who will provide assistance with customer questions. If needed, they will connect customers with an SDCI expert via our online services. Customers can also visit the information desk for help with making an in-person payment. 

Filed Under: Department UpdatesTagged With:

SDCI Opens Information Desk

January 2, 2024

SDCI is pleased to announce it has opened an information desk on the 4th floor of the Seattle Municipal Tower at 700 5th Avenue. The fastest way to get help is still through our Virtual Application Services Center (ASC). The information desk serves customers who need technical or language assistance to use the Virtual ASC. The SDCI information desk is staffed by a single person who will provide assistance with customer questions. If needed, they will connect customers with an SDCI expert via our online services. Customers can also visit the information desk for help with making an in-person payment. 

Filed Under: Department UpdatesTagged With:

Parcel Data Viewer Retired

January 2, 2024

SDCI has officially retired the Parcel Data Viewer tool. We retired the Parcel Data Viewer tool because it was critically out of date. In attempting to repair the data sources, our IT partners determined that updating the tool was not feasible due to its age and structure.

Filed Under: Department UpdatesTagged With:

New Energy Storage System Requirements

December 27, 2023

SDCI is pleased to announce that we will be supporting the Seattle Fire Department (SFD) with the addition of some new steps in our permitting process. These new steps will allow us to ensure all energy storage systems installed in Seattle will receive the proper permits and reviews needed to keep our buildings safe. We are making this change in response to new requirements in the state and international fire codes. 

Filed Under: CodesTagged With:

Master Use Permits’ Lifespan Extended to 6 years, Simplified Renewal Process

December 27, 2023

Seattle is experiencing challenging conditions. This is affecting the ability of people who have permits or will soon obtain permits to start their projects. Availability of financing and other costs influence whether or when many of these projects can proceed.

Filed Under: PermitsTagged With:

Retiring Parcel Data Viewer

December 1, 2023

We are planning to retire the Parcel Data Viewer tool in mid-December, however all of the data displayed on that tool may be found using the King County Parcel Viewer and SDCI’s GIS mapping tool.

Filed Under: Department UpdatesTagged With: